Shipping policy
SHIPPING POLICY
Last updated: February 25, 2026
1. Delivery area
Bodi Glou Oy currently only delivers products to Finland.
2. Delivery methods
Orders are delivered using the delivery methods available in the web store at the time of ordering. Delivery options and prices are displayed at checkout before the order is confirmed.
3. Delivery time
Orders are normally processed within 1–3 business days of placement.
The estimated delivery time is 2–5 business days from order processing, unless otherwise stated.
Exceptions (e.g., campaigns or peak seasons) will be announced separately in the online store.
4. Delivery costs
Delivery costs are determined by the selected delivery method and are indicated at checkout before the order is confirmed.
Any free delivery will be indicated separately in connection with the campaign.
5. Transfer of responsibility
Responsibility for the product is transferred to the customer when the customer has received the delivery.
The customer must check the condition of the package upon receipt. If the package has been damaged in transit, the customer must file a complaint with the transport company and notify customer service immediately.
6. Unclaimed package
An unclaimed package is not the same as a return.
If the customer fails to collect the package, we reserve the right to deduct the delivery costs and any handling costs from the refund amount.
7. Delays and force majeure
Bodi Glou Oy is not responsible for delays caused by the transport company, incorrect delivery information, or force majeure.
8. Contact information
If you have any questions regarding deliveries, please contact customer service:
info@bodiglou.com
9. Changes to delivery terms
Bodi Glou Oy reserves the right to change the delivery terms. Changes will take effect once they have been published in the online store.
Changes to the delivery terms apply to orders placed after the change. The customer is deemed to have accepted the terms and conditions in force at the time of placing the order.